This documentation is for our legacy Billingbooth Classic service. If you are a Billingbooth One user please see

Payment Collection Settings

The configuration of the various payment collection methods can be found under Settings -> Payment Collection on your Billingbooth account. This article discusses the general options available to all providers.

Collect Payments

This determines your account-wide method of collecting payments. The following payment collection methods are available:

  • Manually - Taking payments from customers is manually done by yourself through the Payments page on Customers.
  • Automatically, after issuing invoice - When an invoice is generated, if the customer has a payment method configured, the payment will automatically be created by Billingbooth

Statement Reference

Some payment providers, such as Stripe, offer the ability to display a custom statement reference on your customer's bank or card statement, entering a value into this field will customise that value. Please note that you can also use the value {#} in this field to display the invoice number, for example a payment for invoice 1234 with a statement reference of BB{#} will eventually appear as "BB1234" on the customer's statement.


Billingbooth can send you email notifications in the certain payment events, such as payment failure, payment cancellation or payment method cancellation/expiry. This option should be used in cases where notification from the payment provider has been disable, but important events need to be received.

Collection period after invoice issue date

When the collection method is "Automatically, after issue invoice", setting the collection period will define at what point payments are collected for issued invoices. This is measured in number of days after the invoice issue date.

Updated on 2017-02-01 20:43:18 +0000

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