This documentation is for our legacy Billingbooth Classic service. If you are a Billingbooth One user please see

Retrying a payment


Only payments with a status of "Failed" can be retried.

  1. First, navigate to Customers in the left-hand navigation menu and then proceed to select the customer you wish to cancel a payment for from the customer listings.
  2. On the Customer Details screen, click Paymernts in the sub-navigation menu.
  3. From the Payment History listings, find the row of the payment you wish to retry and click the Retry button found in the Actions column.

Updated on 2017-03-21 11:27:06 +0000

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