This documentation is for our legacy Billingbooth Classic service. If you are a Billingbooth One user please see

Creating and editing a destination

To get started, navigate to Destinations in the left-hand navigation menu and click the Voice, Data & SMS link in the Destinations drop-down.

To edit a destination, find the destination you wish to edit in the list of destinations and click its corresponding Edit button.

Otherwise, there are two ways to add destinations, you can add a "catch-all" destination or add destinations singularly.

Add "Catch All" Destination

New to this version of Billingbooth, is the ability to use the pricing from the CDRs you upload themselves. A quick way to get up and running with this, is to set up a set of wildcard destinations for your provider.

To start, click the Auto Setup button at the top-right of the screen.

A modal will appear asking you to select the provider you wish to set up destinations for, if your provider isn’t featured in the list, please get in contact with us so we can get it added for you.

NOTE: Using this method will remove any pre-existing destinations you have set up for either the Voice, Data or SMS tabs for the selected provider.

When you’ve selected the provider you wish to use, click the Apply button to finish setting up the destinations.

You’ll now see a Call destination for your provider in the Voice tab, a Data destination for your provider in the Data tab and an SMS destination for your provider in the SMS tab. These destinations work by simply matching all charge codes for the respective data type and provider by using the wildcard character * as the destination charge code. They are also set up to utilise options telling Billingbooth to use the pricing from the provider’s CDR files that you upload.

Add Singular Destination

The alternative method of adding destinations is to add them manually.

The best use of this would be to set up destinations you can target with price adjustments or bundles.

For example, whilst your catch all destination will cover all destinations, you may want specific pricing on say, UK mobile destinations. So to target those UK mobile destinations, you would first need to add them singularly to your destinations.

To start, click the Add Destination button at the top-right of the screen.

There are two tabs at the top-right of the New Destination screen, Pricing and Charge Codes, first we will go over the fields found on the Pricing tab.


Name - This is the description that will show next to a respective call on the customer’s itemised statement.

Destination Type - Defining if this destination will be for Voice, Data or SMS.

Telecoms Supplier/Provider - Which provider the destination is for.

Platform - This field only appears if applicable to the selected Telecoms Supplier/Provider, it defines the associated platform/service from the provider that the destination relates to.

Use Provider Pricing - Checking this box will tell Billingbooth to explicitly use the pricing directly from the CDR itself rather than define the pricing with the fields below, as such, checking this box will hide fields that no longer require defining.

Use Provider Description - Use the destination description from the CDR file, If the CDR from your provider features a destination description.

Pricing Format - Choose Use Pounds if you wish to use major currency, where 1.0000 equates to £1.00 or Use Pence if you wish to use minor currency, where 1.0000 equates to £00.01.

Cost Per Call/Connection Fee - How much your provider charges you to connect a call to the destination during the Peak, Offpeak, Weekend Peak and Weekend Offpeak time-frames.

Cost Per Minute - How much your provider charges you per minute for a call to the destination during the Peak, Offpeak, Weekend Peak and Weekend Offpeak time-frames.

Non-Geographic Call Service - For NGCS destinations, the Access Per Minute and Service Per Minute equate to the call’s Peak Per Minute rate whilst the Service Per Call rate equates to the call’s Connection Fee.

NOTE: Under UK Ofcom regulations, when providing rates to residential or non-commercial customers, all NGCS destinations need to be supplied with a breakdown of Service and Access charges.

Minimum Charge - If the call charge falls under this amount then the customer will be charged this rate by default.

Start Charging After - Will only apply the per minute rates after the amount of time you specify has passed during the call.

Round Up To - All call durations will be rounded up to the duration you specify.

Group - Assign destination to a group you have created via the Groups screen, allowing you to group destinations together and summarise their pricing on the itemised statement.

Charge Codes

All that is left is to add respective charge codes or dialling prefixes to this destination by going to the Charge Codes tab at the top-right of the screen.

One way you can use a destination is to treat it as a pseudo-group (see our Groups article) by adding corresponding charge codes or dialling prefixes you wish to charge as one.

For example, adding the charge codes for UK Geographic and UK Wide to create a bespoke “UK Landlines” destination.

Alternatively, you’re able to use a destination as a catch all destination by adding the asterisk symbol * as the one and only charge code. This will then be the destination all destinations for this provider are matched against, unless there are destinations with specific charge codes set up.

As such, you’re able to easily create blanket pricing for your destinations by creating very few individual destinations.

To add a charge code or dialling prefix, enter it into the small text area beside the Add Charge Code button and then click the button. Alternatively, you can click the Add Multiple button, this will pop-up a small window with a textbox where you can add one charge code per line and bulk add them to the list.

Doing this will add the charge code(s)/dialling prefix(es) to the Charge Code list where you’re then able to amend it by clicking the Edit button or remove it from the list by clicking the Delete button.

Once you’re happy you have entered all the destination information correctly, you can then click the Create Destination button at the bottom of either the Pricing or Charge Code screens to add your destination to Billingbooth, or the Save Changes button if you're amending a destination.

Updated on 2018-08-24 10:12:55 +0100

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.