Billing charges for a certain date period

In instances where a customer has pending charges across multiple months or billing periods, you can use the "Date Range" option under the Billing Run wizard to ensure that only a specific set of charges are billed.

Any pending charges outside of a chosen Date Range will be excluded as part of the current billing run. You can see which charges will be included in Step 2 of the Billing Run wizard, under "Preview charges".

Telecoms customers

Please note that any pending call charges will not be filtered by the Date Range field. Regardless of the selected Date Range, any outstanding pending call charges will be billed in full during a billing run.

Updated on 2017-10-08 08:53:49 +0100

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