Billing charges for a certain date period

On the first step of the Billing Run wizard, in instances where a customer has pending charges across multiple months or billing periods, select Bill pending charges issued on a specific date from the What to bill dropdown and the Date Range option will appear. Use this to ensure that only a specific set of service charges are billed.



Any pending charges outside of a chosen Date Range will be excluded as part of the current billing run. You can see which charges will be included in Step 2 of the Billing Run wizard, under "Preview charges".



Telecoms customers

Please note that any pending call charges will not be filtered by the Date Range field. Regardless of the selected Date Range, any outstanding pending call charges will be billed in full during a billing run.


Updated on 2018-09-10 17:07:44 +0100

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